Job Summary:
This role involves providing presales support in solutions and pricing for data center product offerings.
Duties & Responsibilities:
- Weekly reporting of the entire sales pipeline (total contract value, margin, RFS, etc.).
- Support the sales opportunity qualification and pursuit process.
- Collaborate with Sales to engage customers at the presales stage to understand and establish technical requirements, and qualify sales opportunities.
- Work with relevant teams to ensure smooth closure and delivery of opportunities, facilitating customer MSA by providing inputs on technical areas such as SOW and SLA.
- Ensure compliance with governance and processes, such as proper pricing escalation.
- Provide hands-on technical expertise to prospects and customers in evaluating and implementing service products.
- Ensure submitted solutions are sound, fit for purpose, deliverable, and meet offered SLAs.
- Propose competitive solutions and pricing to customers while maintaining healthy margins, using creativity to meet commercial and technical requirements.
- Source suppliers and third-party providers for ad hoc managed services, determining pricing and margins.
- Stay updated on new technology trends to enhance design and solution propositions for existing and new businesses.
- Support bid/sales teams in responding to RFPs with technical proposals and pricing, analyzing customer requirements, and preparing proposals.
- Review and assure the quality of input costs and pricing commercials, collaborating with Sales to position these and demonstrate value to clients.
- Address customer queries and propose alternative business solutions to meet their requirements.
Job Specification:
Education Background:
- Degree in Engineering/Computer Science or equivalent.
- Certified Data Centre Professional.
Experience:
- At least 5 years of experience in a data center operator or System Integrator environment.
Core Competencies:
- Good commercial sense.
- Understanding of data center industry trends.
- Technical understanding of data centers.
- Proven track record of working with various stakeholders to deliver data center projects/products.
- Willingness to take on challenges.
- Ability to influence and work collaboratively with stakeholders.
- Team player.
- Dynamic, systematic, detail-oriented, and self-motivated.
- Excellent communication and presentation skills.
- Willingness to travel approximately 25% of the time if required.
- Good listener, able to understand and empathize with customer pain points.
Skills & Knowledge:
Essential:
- Demonstrable track record and experience in a presales or consulting field.
- Understanding of MEP design and data center delivery processes.
- Good understanding of the data center competitive and market landscape (SEA region).
- Ability to adopt big-picture thinking and balance stakeholder interests in favor of business priorities.
If you are interested in this opportunity, please submit an application along with an updated CV detailing your relevant experience to this job ad or directly
Only shortlisted applicants will be contacted.
